Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
The Epic Ambulatory Applications Coordinator will bring experience in the EpicCare Ambulatory application, with a strong background in managing day-to-day operations, client stakeholder relationships, and ambulatory workflows. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. Epic Ambulatory Applications Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas:
Act as a subject matter expert SME for EpicCare Ambulatory workflows and configurations.
Support the teams working on other non-Epic ambulatory clinical applications, including niche, specialty-specific applications.
Support e-Prescribing workflows and any integrated systems needed for that, including Surescripts.
Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
Maintain system documentation, including workflows, build specifications, and testing protocols.
Ensure compliance with HIPAA, data governance, and organizational security policies.
Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs. On-call may be required
On-call rotations will required during evenings and weekend. Must be flexible to travel onsite to client site up to 10%.
Basic Qualifications:
Minimum 4+ years as an EpicCare Ambulatory analyst
Minimum 5+ years of experience in a client-facing IT analyst role
Current EpicCare Ambulatory certification
High School Diploma / GED
Preferred Qualifications:
Preferred Bachelor's or Associate Degree
Epic MyChart Certification
Epic Care Everywhere Certification
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York, New Jersey or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (https://www.accenture.com/us-en/careers/local/benefits)
Role Location
California - $50.00 - $60.00/hour
Colorado - $50.00 - $60.00/hour
District of Columbia - $50.00 - $60.00/hour
Maryland - $50.00 - $60.00/hour
New York/ New Jersey - $50.00 - $60.00/hour
Washington - $50.00 - $60.00/hour
Massachusetts - $50.00 - $60.00/hour
Cleveland - $50.00 - $60.00/hour
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
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Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences.?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the?Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-3/Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50)
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